Retail Customer Assistant – Fast-Paced, Customer-Focused

Lidl GB; York and North Yorkshire; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl GB is hiring a Customer Assistant to join our team in York and surrounding area. This 35-hour contract offers a competitive hourly rate of £13.45–£14.45, plus holiday pro rata, pension, and staff benefits. You'll help customers, stock shelves, operate tills, and maintain a clean, welcoming store environment.

We value reliability, a positive attitude, and a willingness to adapt to changing priorities. Training will support you to deliver great service and you could progress into specialist

Qualifications

• Experience providing excellent customer service in a fast-paced environment.
• Ability to adapt to changing priorities and shifts.
• Strong communication and a positive attitude.

Responsibilities

• Assist customers with questions, queries and purchases.
• Restock shelves and manage deliveries as they arrive in-store.
• Operate tills and ensure accurate checkout transactions.
• Keep bakery stocked with fresh goods and maintain store presentation.
• Merchandise products and support store cleanliness and organisation.

Skills

Customer service

Fast-paced environment

Flexibility

Team player

Job description

Lidl GB is hiring a Customer Assistant to join our team in York and surrounding area. This 35-hour contract offers a competitive hourly rate of £13.45–£14.45, plus holiday pro rata, pension, and staff benefits. You'll help customers, stock shelves, operate tills, and maintain a clean, welcoming store environment.

We value reliability, a positive attitude, and a willingness to adapt to changing priorities. Training will support you to deliver great service and you could progress into specialist