Retail Customer Advisor — Sales & Service

Halfords; Highweek; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount 50%

Uniform

Cycle to Work scheme

Health Cash Plan

Job summary

Halfords is seeking an enthusiastic team member for its retail network in the United Kingdom. You will assist customers, demonstrate and explain products and services, and learn the fitting services we offer. The role emphasizes delivering excellent customer service and achieving sales targets where possible.

We provide extensive training and career development opportunities, with a supportive environment to grow within the Halfords Group and beyond.

Qualifications

• Experience in delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Problem solving skills and the ability to work well with others.

Responsibilities

• Assist customers with product knowledge and promote services where appropriate.
• Demonstrate and explain Halfords products and services to customers.
• Be available to work on a rota basis, including weekends and holidays.

Skills

Customer service

Proactive

Problem solving

Weekend rota

Sales targets

Job description

Halfords is seeking an enthusiastic team member for its retail network in the United Kingdom. You will assist customers, demonstrate and explain products and services, and learn the fitting services we offer. The role emphasizes delivering excellent customer service and achieving sales targets where possible.

We provide extensive training and career development opportunities, with a supportive environment to grow within the Halfords Group and beyond.