Retail Customer Advisor (Norwich - Haymarket) - 12 hours

Three UK; Norwich; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Retail Customer Advisor to enhance customer experiences in their Norwich store. This part-time role focuses on delivering exceptional service, achieving sales targets, and providing tailored solutions for customers. With a commitment to training and development, the company values teamwork and inclusivity, offering competitive perks such as a free staff handset and generous holiday allowance. If you are passionate about technology and customer service, this is an exciting opportunity to join a dynamic team.

Benefits

Free Staff Handset

Pension

Life Assurance

Generous Holiday Allowance

Retail Discounts

Qualifications

• Passion for customer service and technology.
• Eager to learn and grow in a team-oriented environment.

Responsibilities

• Engage with customers to create positive experiences.
• Promote and tailor our products and services.
• Meet sales and performance KPIs.

Skills

Customer Service

Sales Skills

Teamwork

Adaptability

Job description

Retail Customer Advisor (Norwich - Haymarket) - 12 hours

Three UK Norwich, England, United Kingdom

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Retail Customer Advisor (Norwich - Haymarket) - 12 hours

Three UK Norwich, England, United Kingdom

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Company Description

Salary: £12.60 per hour + an on-target bonus of 25%, paid monthly based on store performance.

Hours: 12 hours across 2 days per week, including weekends on a rotation basis.

Join our network of dedicated people committed to providing better connectivity. Our store in Norwich's Haymarket is centrally located, close to shops, cafes, Norwich Castle, and the Norwich Lanes shopping district. We value exceptional customer service and teamwork.

Job Description

As a Retail Customer Advisor, your role is to understand and meet each customer's needs, delivering excellent service and promoting our products. Achieve sales targets and provide personalized solutions for mobile or network-related inquiries.

Key Responsibilities:

• Engage with customers to create positive experiences.
• Promote and tailor our products and services.
• Meet sales and performance KPIs.
• Provide personalized solutions for customer inquiries.

Qualifications

We seek individuals passionate about customer service and technology, eager to learn, and team-oriented. No prior product knowledge required; full training provided.

We support your growth and offer ongoing development opportunities.

Additional Information

We offer a competitive package including a free staff handset, pension, life assurance, generous holiday allowance, and retail discounts. We embrace diversity and are committed to equality and inclusivity. We are a Disability Confident Employer and support reasonable adjustments.

We look forward to your application and hope you'll join Team Three!

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Telecommunications