Retail Customer Advisor — Flexible Shifts

Sainsbury's; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discount card – 10% off after 4 weeks;

Discount to 15% on Fridays and Sundays

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Health and wellbeing programs

Carer support resources

Job summary

Sainsbury's is seeking store colleagues to help customers during busy periods and beyond. The role focuses on delivering friendly service, stocking shelves, and supporting customers with purchases using digital tools.

You will learn our products and promotions to confidently recommend items and enhance the overall shopping experience. We offer opportunities across permanent and fixed-term contracts, with a focus on teamwork and flexible hours to meet store needs.

Qualifications

• Putting customers first with friendly, helpful service.
• Assist with filling shelves, picking orders, serving customers.
• Using digital tools to enhance the customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented.
• Building knowledge of products and promotions to make confident recommendations.

Responsibilities

• Put customers first with friendly, helpful service.
• Assist in filling shelves, picking orders, serving customers.
• Utilise digital tools to improve customer experience.
• Organise stock and maintain tidy, well-presented shelves.
• Learn products and promotions to up-sell confidently.

Skills

Customer service

Team player

Flexible

Digital tools

Attention to detail

Tools

Digital tools

Job description

Sainsbury's is seeking store colleagues to help customers during busy periods and beyond. The role focuses on delivering friendly service, stocking shelves, and supporting customers with purchases using digital tools.

You will learn our products and promotions to confidently recommend items and enhance the overall shopping experience. We offer opportunities across permanent and fixed-term contracts, with a focus on teamwork and flexible hours to meet store needs.