Retail Customer Advisor - Elevate Service & Sales

Threeuk; Banbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading telecommunications company is looking for a Retail Customer Advisor in Banbury to enhance customer experiences and meet sales targets. You will engage with customers, providing tailored solutions in a supportive team environment. Full training will be given, and no previous product knowledge is required. In addition to a competitive salary of £12.60 per hour plus bonuses, benefits include 31 days annual leave, a pension, and various perks including a free staff handset and discounts.

Benefits

Free staff handset

Unlimited sim card

4.5% employer pension contribution

31 days annual leave plus additional benefits

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to work well within a team, contributing positively.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by tailoring our products.
• Achieve personal and store Key Performance Indicators (KPIs).
• Provide personalised solutions for customers' enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company is looking for a Retail Customer Advisor in Banbury to enhance customer experiences and meet sales targets. You will engage with customers, providing tailored solutions in a supportive team environment. Full training will be given, and no previous product knowledge is required. In addition to a competitive salary of £12.60 per hour plus bonuses, benefits include 31 days annual leave, a pension, and various perks including a free staff handset and discounts.