Retail & Catering Manager

Gulliver's Theme Park Resorts; Warrington; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading theme park in Warrington is seeking a fun and versatile Retail & Catering Manager to oversee all aspects of retail and food services. You will manage a large team and aim to deliver outstanding service, enhance guest experiences, and drive sales growth. If you have strong leadership and financial management skills, and are able to thrive in a dynamic environment, we invite you to apply.

Benefits

Flexible Hours

Tickets for Friends and Family

Incentives & Rewards

Team Days Out

Full Uniform Supplied

Free On-site Parking

Opportunities for Progression

Qualifications

• Experience managing retail and hospitality environments.
• Strong leadership skills and ability to coach teams.
• Understanding of financial budgets and managing conflicting priorities.

Responsibilities

• Lead and inspire a team of approximately 90 members.
• Maximise and grow sales, profit, service, and quality.
• Enhance guest experiences by building strong departmental relationships.

Skills

Leadership

Sales Opportunities

Coaching

Decision Making

Multi-tasking

Communication

Financial Management

Education

Level 2 Food Hygiene Certificate

Experience in retail and hospitality management

Job description

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Description

We are looking for a fun and versatile Retail and Catering Manager to join our Management Team at Gulliver’s Theme Park & Resort in Warrington.

Reporting to the Commercial manager, you will be entirely responsible for all retail, food and beverage aspects of the business. You will be required to lead, manage, and inspire a team of approx. 90 team members across the Resort with the aim to maximise and grow sales, profit, service & quality. By leading your supervisors and their teams, you will deliver a common purpose of providing outstanding service and creating an amazing guest experience and a great place to work. You will need to build strong relationships with other departments and work collaboratively to deliver the overall resort guest experience and continuously improve on feedback.

Location

Warrington

Hours

Full-time

Salary

£28,000 - £30,000 per annum.

Description

We are looking for a fun and versatile Retail and Catering Manager to join our Management Team at Gulliver’s Theme Park & Resort in Warrington.

Reporting to the Commercial manager, you will be entirely responsible for all retail, food and beverage aspects of the business. You will be required to lead, manage, and inspire a team of approx. 90 team members across the Resort with the aim to maximise and grow sales, profit, service & quality. By leading your supervisors and their teams, you will deliver a common purpose of providing outstanding service and creating an amazing guest experience and a great place to work. You will need to build strong relationships with other departments and work collaboratively to deliver the overall resort guest experience and continuously improve on feedback.

Interviews will take place on Wednesday 18th June 2025.

Requirements / Qualifications

• Successful management of a retail and hospitality.
• Strong leadership skills.
• Be able to spot sales opportunities and increase revenue.
• Demonstrated ability to coach and be part of a team.
• Be a confident decision maker.
• Manage conflicting priorities when under pressure.
• Understand and manage financial budgets.
• Hold a level 2 food hygiene certificate.
• Ability to multi-task and work effectively in a fast-paced, dynamic environment.
• To work well under pressure with the ability to multitask.
• You must be a self-motivated individual who works well unsupervised.
• You must be an excellent communicator and to build relationships with guests and clients alike.
• Have knowledge of industry best practices, trends, and related legislation.
  
  

You must have experience of working in high volume of retail and catering outlets, either within the attractions, leisure, hospitality, or large holiday park environment.

Information For Candidates

You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure that you have both before applying.

Apply Today

Gulliver's is an equal opportunities employer.

Staff Benefits

• Flexible Hours
• Tickets for Friends and Family
• Incentives & Rewards
• Team Days Out
• Full Uniform Supplied (including warm coats for colder months)
• Free On-site Parking
• Opportunities for Progression

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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