Retail Catering Assistant

Hull University Teaching Hospitals NHS Trust; Cottingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

Hull University Teaching Hospitals NHS Trust is seeking a Retail Catering Assistant to support serving meals and beverages in hospital cafés and restaurants. The role requires front-of-house duties, basic IT and EPOS use, and strict adherence to food hygiene standards.

The position involves shifts from early morning to early evening, with weekend/bank holiday work as needed, and work across Castle Hill Hospital sites. NHS environment experience is beneficial.

Qualifications

• Knowledge of HACCP/Food Safety
• Minimum 2 years experience in catering
• Experience in healthcare settings preferred
• Ability to use EPOS units and IT systems
• Flexible and team oriented

Responsibilities

• Assist in service of meals, confectionery and beverages
• Operate EPOS cash register and maintain checkout accuracy
• Work front-of-house in cafés and on-site restaurants
• Ensure compliance with Food Hygiene Regulations and Trust policies

Skills

HACCP/Food Safety

Catering Experience

Healthcare Experience

Cash Handling

Teamwork

Education

Basic Food Safety Training

NVQ Level 1

GCSE English and Maths

Food Safety Level 2 or Above

NVQ Level 2 or Above

UK Driving License

Care Certificate

Tools

EPOS System

VDUs/IT Equipment

Job description

Hull University Teaching Hospitals NHS Trust

Retail Catering Assistant

The closing date is 30 October 2026

To assist in the provision of a comprehensive and cost-effective catering service that meets the needs of staff, visitors and patients whilst fulfilling the objectives of the Trust.

Duties will include assisting in the preparation, storage, packaging, distribution, cooking and service of meals, confectionary and other food items, and to undertake a wide range of general kitchen and catering hygiene duties

To work in accordance with Food Hygiene Regulations, Codes of Practice for Caterers and all relevant Trust policies.

Support with service delivery an exciting opportunity has become available to join the Trust's Retail Catering team. The position would require the post holder to work at Castle Hill Hospital.

The working pattern would be over 5 days this will rotate to meet the service demands with adequate notice given to the suitable candidate - shift times will commence from 06:30 through to 18:00. This will include occasional weekend and bank holidays working. Hours and shift patterns to be agreed if successful at Interview.

The role is mainly front of house within the cafe's and restaurants on site serving a range of food and beverage items, from time to time this will include hospitality services to any functions/meetings held on the premises.

Main duties of the job

Duties will include assisting in the service of meals, confectionery and other food items. IT skills and ability to use an electronic points of sale will be required.

This role will predominantly be working within a catering environment selling a range of food and beverages along with ensuring full compliance with food safety at all times. The post holder must ensure all working practices are in accordance with Food Hygiene Regulations, Codes of Practice for Caterers and all relevant Trust policies.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification

Application Completion

• ALL sections of application form FULLY completed

Education/ Qualifications

• Basic Food Safety Training
• NVQ level 1 in relevant subject
• GCSE English and Maths or equivalent.
• Food safety Level 2 or above
• NVQ Level 2 or above in relevant subject.
• UK Driving License
• Care Certificate (to be completed within 12 weeks of appointment).

Knowledge, Training & Experience

• Knowledge of HACCP/Food Safety
• A minimum of 2 years' experience in catering dealing with both preparation and service of food items
• Previous healthcare work

Communication and Interpersonal Skills

• Kitchen and personal hygiene
• Ability to use EPOS units (cash register) and VDU's Ability to meet service timescales
• Basic IT skills

Special Attributes and other

• High level of interpersonal skills
• Demonstrate empathy and diplomacy
• Flexible and reliable

Other Requirements

• Good time keeper
• Ability to work from both hospital sites as required to meet the demands of the service
• Proactive and able to work on own initiative
• Tactful and diplomatic
• Willingness to undertake trainingFlexible
• Caring/Professional manner
• Team Player
• Capable of working in areas of varying temperature (hot/cold)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hull University Teaching Hospitals NHS Trust

£25,272 a year PRO RATA, extra pay for weekend work.