Retail Business Manager

Miller & Carter; Narborough; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus scheme

Flexible working

Additional holiday purchase option

Structured development and support

Team celebrations and socials

Private medical and dental plans

Pension and 26 days holiday

Job summary

Miller & Carter is seeking an Area Manager to lead 12 bespoke steakhouses across the East Midlands. You will inspire and coach district leaders, ensuring outstanding guest experiences and robust performance across all sites.

You will recruit, develop and retain top talent, driving sales, profit and a strong restaurant culture. A hands-on, energetic leader who loves teamwork and celebrating success will thrive in this role.

Qualifications

• Proven track record of leading multi-site hospitality teams.
• Ability to recruit, retain and engage staff to achieve targets.
• Strong analytical, problem-solving and decision-making skills.

Responsibilities

• Lead 12 Miller & Carter steakhouses across the East Midlands.
• Drive sales, profit and guest satisfaction district-wide.
• Coach and mentor site leaders to build succession and performance.

Skills

Recruitment

Leadership

Strategic thinking

Analytical thinking

Decision making

Job description

• Be able to recruit, retain and engage the best of the best
• Be an inspiring leader that demonstrates drive, energy, and commitment
• Share the bigger picture to inspire and empower your team
• Have a good grasp of our Miller & Carter estate offer and guest profile
• Have proven track record of delivering sales and profit building in a multi-site environment
• Have strong analytical, problem solving and decision-making skills

As an Area Manager with Miller & Carter, you’ll lead 12 beautiful bespoke Steakhouses in our East Midlands district, where one thing is for certain, no two days are the same.

This fantastic district winds its way through the best of this part of the country, with sites in Aylesbury, Bedford, Burton, Coventry, Enderby, Hinkley, Kettering, Milton Keynes, Northampton, Rothley, Milton Keynes and Nottingham. Through your passion, experience, and leadership, you’ll inspire your teams to grow and develop, serve up our famous M&C guest experiences and smash targets each and every day. But most importantly - you’ll know how to have fun and celebrate success as a team when all the hard work pays off. When you join us here in the Miller & Carter team, it’s more than a career - you’ll become one of our resident steak geeks, passionate about beef from field to fork, excited about premium service with rewards and recognition along the way. For us, it’s a labour of love and the promise of a future with flavour. Life is made up of many key ingredients, we know that work is just one of them. It’s our aim that you and your teams love what you do, because we’re all about creating moments to remember. We know its cliché, but here at M&B it really is the people that make it so worthwhile. When you join us, you become part of our work family, not only with the team you work with every day, but 48,000 of us up and down the country. You don’t have to take our word for it, why not take a look on social @LifeatMAB and find out what it’s really like to work with us. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

Salary Competitive Salary plus bonus, plus company car, field based 1. Hours Full Time,

• Generous Bonus Scheme - We’re all about rewarding the hard work everybody puts in
• Flexible working - to fit around the other important things in life
• Buy up to an extra 2 weeks holiday - life is for living after all
• Structured development and support- so you can get to where you want to go
• Celebrating success- award nights, away days, and team socials
• Private medical and Dental Plans - to keep you safe, secure, and always smiling
• On top of all this, we offer a pension, 26 days paid holiday, bank holidays, high-street shopping discounts and we even give you free shares!

What will I be doing…?

Your job will be so varied and rewarding that this little taster will never do it justice, but we’ll give it our best shot.

• Making sure your teams bring their 'A' game when it comes to food, drink, and service quality, always delivered with passion and pride
• Driving people succession through your district through coaching and mentoring
• You’ll spend time across your district supporting your teams, making sure they’re the best they can be and working together to deliver results to be proud of
• Driving a commercial culture- where delivering consistent high standards, sales and profit are at the heart of everything we do
• You’ll ensure your teams maintain a safe, clean, and risk-free environment