Retail Brand Leader & Team Coach

Tapestry; Ashford; Hybrid; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Internal mobility & career progression

Volunteer day

Learning & development opportunities

Regular social events

Equity Inclusion & Diversity programs

Incentive programme

Job summary

Coach is seeking a Brand Ambassador at our Ashford Coach Outlet to lead on the shop floor, delivering exceptional customer experiences while driving sales targets. You will embody Coach values and support the full operation of the store.

The role requires 1+ years in retail leadership, with a focus on clienteling, teamwork, and performance coaching. We offer an inclusive environment, internal mobility, volunteering opportunities, and strong development programs.

Qualifications

• 1+ years of experience in managing a retail space at lead supervisor level.
• Proven ability to drive sales and lead a team on the shop floor.
• Strong communication and coaching skills.

Responsibilities

• Maintain strong leadership presence on the sales floor to meet sales targets and deliver an exceptional customer experience.
• Lead implementation of company initiatives and support store operations.
• Coach and develop the team to achieve goals and maintain brand standards.
• Monitor sales data, identify trends, and drive improvements in store performance.

Skills

Retail leadership

Brand ambassador

Customer service

Job description

Coach is seeking a Brand Ambassador at our Ashford Coach Outlet to lead on the shop floor, delivering exceptional customer experiences while driving sales targets. You will embody Coach values and support the full operation of the store.

The role requires 1+ years in retail leadership, with a focus on clienteling, teamwork, and performance coaching. We offer an inclusive environment, internal mobility, volunteering opportunities, and strong development programs.