Retail Branch & Transfer Manager

Webuyanycar; Bridgwater; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Discounted Gym Membership

Healthcare Cash Plan

Pension Scheme

Monthly & Annual Bonuses

Job summary

Webuyanycar is seeking a Retail Branch & Transfer Manager in the United Kingdom. The role involves driving sales, managing day-to-day branch operations, and delivering exceptional customer service across a fast-growing car-buying network.

You will handle appraisals, price negotiations, and closing deals while coordinating with back-office teams and supporting the transport department as needed. This is a full-time, on-site position with weekend work and a rotating 5-on/2-off shift pattern.

Qualifications

• Experience in a target driven environment.
• Excellent customer service and communication skills.
• Ability to work under pressure and independently.
• Strong organisational and workload prioritisation skills.
• Excellent administration and IT skills.

Responsibilities

• Own the customer experience and ensure smooth branch operations.
• Contact customers, manage diary, and achieve appointments and targets.
• Conduct car appraisals, negotiate prices, close deals, and deliver outstanding service.
• Liaise with back-office and colleagues to ensure workflow.
• Assist the transport department when not buying cars.

Skills

Customer service

Target driven

Communication skills

Time management

Independence

Tools

IT skills

Administrative software

Job description

Job

Retail Branch & Transfer Manager

Salary

£28,200 per year (OTE £35,220)

Bonus

Fantastic monthly bonus and annual bonus based on company performance

Hours

You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

Responsibilities

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workloadBe able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month