Retail Branch Strategy & Operations Lead

New Peoples Bank, Inc.; Newcastle-under-Lyme; On-site; GBP 67,000 - 103,000; Full time

Job summary

New Peoples Bank, Inc. seeks a Senior Manager to oversee the Retail Administration Department and drive sales, operational risk management, and budgeting for the retail line of business.

The role involves program development, branch project management, and active representation on corporate project teams and committees. The successful candidate will ensure regulatory compliance, lead salary administration and staff development, and partner with executive leadership to deliver customer-focused,

Qualifications

• Bachelor’s degree or comparable business experience preferred.
• Minimum five years supervisory/human resources experience.
• Minimum seven years retail banking sales and service experience.
• Must complete required training.

Responsibilities

• Oversee the Retail Administration Department.
• Lead sales efforts and manage operational risk for the retail line.
• Develop programs, budgeting, and branch projects.
• Represent the retail line on project teams and committees.
• Ensure compliance with applicable laws and bank policies.

Skills

Strategic leadership

Regulatory knowledge

Communication skills

Budgeting

Problem solving

Relationship building

Education

Bachelor’s Degree

Job description

New Peoples Bank, Inc. seeks a Senior Manager to oversee the Retail Administration Department and drive sales, operational risk management, and budgeting for the retail line of business.

The role involves program development, branch project management, and active representation on corporate project teams and committees. The successful candidate will ensure regulatory compliance, lead salary administration and staff development, and partner with executive leadership to deliver customer-focused,