Retail Associate: Elevate Customer Experience & Merchandising

Columbia Sportswear Company; Greater London; On-site; GBP 36,418,000 - 39,285,000; Full time

Job summary

Columbia Sportswear Company in the United Kingdom is seeking a Retail Associate to deliver exceptional in-store experiences. You will assist customers, answer questions about product features, demonstrate merchandise, and make personalized recommendations while maintaining store standards.

You will operate Inventory and POS systems, handle transactions, and support the Store Leadership team. This role requires 16+ age, 2 years of experience, and flexibility for a seasonal retail schedule.

Qualifications

• High School Diploma or GED preferred
• 2 or fewer years of experience in a retail role
• Proficient with inventory and POS systems
• Age 16 or older

Responsibilities

• Provide exceptional customer service and respond to consumer questions about features, benefits and availability
• Engage with customers to understand needs and recommend suitable options
• Maintain store standards for visual merchandising, cleanliness and safety
• Handle merchandise retrieval from floor or stockroom
• Process cash register transactions accurately and efficiently
• Support store profitability through accurate product flow

Skills

Customer service

POS systems

Product recommendations

Merchandising

Inventory management

Education

High School Diploma or GED preferred

Tools

POS systems

Job description

Columbia Sportswear Company in the United Kingdom is seeking a Retail Associate to deliver exceptional in-store experiences. You will assist customers, answer questions about product features, demonstrate merchandise, and make personalized recommendations while maintaining store standards.

You will operate Inventory and POS systems, handle transactions, and support the Store Leadership team. This role requires 16+ age, 2 years of experience, and flexibility for a seasonal retail schedule.