Retail Associate - Customer Service & Tools Expert

Screwfix Direct Ltd.; Belfast City District; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Annual leave

Pension

Life cover

Staff discount

Healthcare discounts

Training & development

Job summary

Screwfix Direct Ltd. is recruiting a Retail Assistant to join our store team and put customers first every day.

You’ll welcome shoppers, guide them to the right products, help with stock and deliveries, and work with colleagues to keep the store running smoothly. A can-do attitude and a passion for great service are essential, with training provided and flexible shift patterns to support work-life balance.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great customer service

Excellent communicator

Flexible and reliable

Enthusiastic and honest

Job description

Screwfix Direct Ltd. is recruiting a Retail Assistant to join our store team and put customers first every day.

You’ll welcome shoppers, guide them to the right products, help with stock and deliveries, and work with colleagues to keep the store running smoothly. A can-do attitude and a passion for great service are essential, with training provided and flexible shift patterns to support work-life balance.