Retail Associate (38 hours) - Gunwharf Quays

@UKPLC Company Registrations; Portsmouth; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading sportswear brand is seeking passionate retail associates to join their team in Portsmouth. Successful candidates will embody the brand spirit and engage customers effectively while also achieving performance KPIs. This role offers opportunities for personal development and a supportive work environment.

Benefits

Competitive compensation

Potential for additional bonuses

Generous staff discount

Great development opportunities

Flexible uniform package

Qualifications

• Demonstrate customer service skills and a passion for retail.
• Effective communication skills and flexible work schedule required.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver customer satisfaction throughout the shopping experience.
• Adhere to health, safety, and environmental standards in the store.

Skills

Customer service skills

Team player

Effective communication

Basic maths skills

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

Major Accountabilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that are from the management team
  
  

Requirements For Success

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays
  
  

Additional Benefits

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package