Retail Associate (12 hours, 3 months fixed term) - Trafford Centre

New Balance; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

New Balance recherche un associé de vente passionné pour rejoindre son équipe à Manchester. Le poste implique d'engager et d'éduquer les clients dès leur arrivée, tout en atteignant des objectifs de performance. L'environnement inclusif et les opportunités de développement font de cette mission une excellente chance pour les passionnés de vente.

Benefits

Compensation compétitive

Possibilité de bonus de vente

Opportunités de développement

Remises généreuses pour le personnel

Environnement de travail inclusif

Package uniforme flexible

Qualifications

• Démontrer des compétences en service à la clientèle.
• Passion pour le détail et les ventes.
• Capacité à apprendre rapidement.

Responsibilities

• Atteindre des KPI personnels et contribuer à la performance du magasin.
• Assurer la satisfaction totale des clients.
• Maintenir des normes de santé et de sécurité en magasin.

Skills

Travail d'équipe

Compétences en service client

Passion pour la vente

Flexibilité

Compétences en communication

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

1. Achieve personal KPI and contribute to overall store performance.
2. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
3. Help to ensure the store remains as commercial as possible following company guidelines.
4. Adhere to company’s policies and procedures.
5. Responsible for maintaining health, safety, and environmental standards in store.
6. Perform other duties as required by the management team.

REQUIREMENTS FOR SUCCESS:

1. Team Player
2. Demonstrate customer service skills
3. A passion for retail and sales
4. Desire to learn
5. Ability to perform basic maths and general retail operational processes
6. Effective communication skills
7. Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

1. Competitive compensation
2. Potential to earn more through our Retail Bonus Scheme
3. Great development opportunities
4. Inclusive working environments across all our European locations
5. Generous staff discount
6. Project involvement across our European region
7. Flexible uniform package