Retail Assistant - WHSmith

Moto; Winchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Assistant, where your enthusiasm will enhance the customer experience at motorway services. This role offers flexible hours with weekly pay, a generous annual bonus scheme, and up to 60% off at popular brands. With no prior experience necessary, you'll receive comprehensive training to equip you for success. Enjoy enhanced benefits like pension and sick pay while contributing to a team that values exceptional customer service. Your journey begins here—apply today!

Benefits

Up to 60% colleague discount

Annual bonus scheme

Enhanced benefits (pension, sick pay)

Fabulous development opportunities

Weekly Pay

Qualifications

• Enthusiastic individuals with a willingness to learn.
• No prior skills required; training provided.

Responsibilities

• Serving customers promptly and efficiently.
• Maintaining stock levels and handling inquiries.
• Operating tills and ensuring product quality.

Skills

Customer Service

Communication

Teamwork

Job description

£12.75 per hour

Address: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP

Joining our team is easy. We’re not seeking candidates with years of customer service experience in hospitality or retail; we’re looking for enthusiastic individuals to deliver WHSmith’s travel essentials and exceptional customer service as we enhance the UK’s rest stop experience.

No prior skills required; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more—making shopping more affordable.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities, including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers promptly and efficiently
• Receiving deliveries and replenishing stock
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer inquiries
• Operating tills and managing cash
• Ensuring product quality and cleanliness standards are met

As a motorway services area, some sites may have limited or no access via public transport. Please verify you can access the site before applying.

Relevant roles include team member, retail assistant, customer service assistant, or similar positions. We welcome those considering a career change into roles such as carer, cleaner, or warehouse assistant.

Hourly pay rates may vary for under 18s.

*Please note: internally, this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to one week's salary based on average hours worked (define period).

Where our customers' journey pauses, yours begins.

Apply today

INDHP