Retail Assistant - WHSmith WHSmith · Winchester

Moto; Winchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is transforming the UK's rest stop experience! As a Retail Assistant, you'll be part of a dynamic team delivering travel essentials and exceptional customer service. This role offers flexible hours, weekly pay, and fantastic benefits including a generous discount scheme and annual bonuses. Whether you're starting your career or looking for a change, this opportunity provides comprehensive training and development to help you thrive in a supportive environment. Don't miss out on the chance to be part of something special—apply today!

Benefits

Annual bonus scheme

Colleague discount

Pension

Sick pay

Maternity/paternity leave

Life assurance

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals with a willingness to learn.
• No prior experience required; training provided.

Responsibilities

• Serve customers in a timely manner and handle enquiries.
• Maintain stock levels and ensure product quality.

Skills

Customer Service

Communication

Cash Handling

Education

No formal education required

Job description

£12.75 per hour

Address: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP

Joining moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and providing exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport. Please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

Where our customer’s journey pauses, yours just begins.

Apply today

INDHP