Nights Retail Assistant - M&S Simply Food

Moto; Cobham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company that is transforming the UK's rest stop experience! As a Retail Assistant, you will be part of an enthusiastic team delivering exceptional customer service and high-quality food. With no prior experience required, this role offers fabulous development opportunities and a supportive environment where your contributions truly matter. Enjoy benefits like a generous colleague discount, an annual bonus scheme, and weekly pay while working in a vibrant setting. If you're ready to embark on a rewarding journey, we want to hear from you!

Benefits

Annual bonus scheme

Colleague discount

Enhanced benefits

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals seeking a role in customer service.
• No prior experience needed; training provided.

Responsibilities

• Serve customers in a timely manner.
• Maintain stock levels and cleanliness.
• Handle customer inquiries and operate tills.

Skills

Customer Service

Teamwork

Cash Handling

Education

None required

Job description

£13.75 per hour plus nightshift premium

Address: Cobham Services, M25 between J9 and J10, Downside, Cobham, KT11 3DB

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today.

*Please note internally, this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Terri.