Retail Assistant: Visual Merchandising & Customer Service

HR GO Recruitment; Bury St Edmunds; On-site; GBP 25,000 - 28,000; Full time

Job summary

HR GO Recruitment is seeking a Retail Assistant to support store merchandising and customer service. The role focuses on keeping displays tidy, pricing accuracy, and engaging with customers to provide a positive shopping experience.

Ideal for someone who enjoys a fast-paced retail environment and takes pride in presentation. Training will cover merchandising guidelines, stock rotation, and delivering excellent service to customers across the store.

Qualifications

• Strong attention to detail and ability to maintain high presentation standards.
• Good organisational skills with the ability to work independently and as part of a team.
• A customer-first attitude, with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Previous retail or merchandising experience is an advantage but not required.

Responsibilities

• Maintain tidy and visually attractive product displays, following merchandising guidelines.
• Assist with unpacking deliveries, sorting stock, and ensuring items are accurately priced and tagged.
• Monitor stock levels, reporting low stock or replenishment needs to the management team.
• Ensure that all clothing areas are clean and presentable, contributing to an enjoyable shopping experience for customers.
• Provide excellent customer service, assisting customers with product inquiries and ensuring a positive experience.
• Collaborate with colleagues to meet the daily operational needs of the store and achieve performance targets.

Skills

Attention to detail

Organisational skills

Customer-first attitude

Communication skills

Teamwork

Retail merchandising experience (adv.)

Job description

HR GO Recruitment is seeking a Retail Assistant to support store merchandising and customer service. The role focuses on keeping displays tidy, pricing accuracy, and engaging with customers to provide a positive shopping experience.

Ideal for someone who enjoys a fast-paced retail environment and takes pride in presentation. Training will cover merchandising guidelines, stock rotation, and delivering excellent service to customers across the store.