Retail Assistant: Visual Merchandising & Customer Service

HR GO Recruitment; Hexham; On-site; GBP 17,000 - 19,000; Part time

Job summary

HR GO Recruitment in Hexham, United Kingdom seeks a Retail Assistant to keep shelves well-stocked, tidy and visually appealing. You will follow merchandising guidelines and assist with deliveries, pricing, and tagging to ensure a positive shopping experience.

You will provide excellent customer service, help customers with product queries, and work with colleagues to meet daily store targets in a fast-paced environment. Previous retail experience is a plus but not required.

Qualifications

• Strong attention to detail and ability to maintain presentation standards.
• Good organisational skills with the ability to work independently and as part of a team.
• Customer-first attitude with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Previous retail or merchandising experience is an advantage but not required.

Responsibilities

• Maintain tidy and visually attractive product displays, following merchandising guidelines.
• Assist with unpacking deliveries, sorting stock, and ensuring items are accurately priced and tagged.
• Monitor stock levels, reporting low stock or replenishment needs to management.
• Ensure clothing areas are clean and presentable, contributing to an enjoyable shopping experience for customers.
• Provide excellent customer service, assisting customers with product inquiries and ensuring a positive experience.
• Collaborate with colleagues to meet daily operational needs and achieve performance targets.

Skills

Attention to detail

Organisational skills

Customer-first attitude

Fast-paced environment

Retail merchandising experience (adv.)

Job description

HR GO Recruitment in Hexham, United Kingdom seeks a Retail Assistant to keep shelves well-stocked, tidy and visually appealing. You will follow merchandising guidelines and assist with deliveries, pricing, and tagging to ensure a positive shopping experience.

You will provide excellent customer service, help customers with product queries, and work with colleagues to meet daily store targets in a fast-paced environment. Previous retail experience is a plus but not required.