Retail Assistant: Service-Driven & Career Growth

Screwfix Direct Ltd.; Fleet; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Training & development

Job summary

Screwfix is hiring a Retail Assistant to welcome customers, guide them to products, and ensure a smooth store experience. You’ll help maintain shelves, handle deliveries, and support a busy team across opening hours. This role emphasizes customer service, communication, and reliability in a fast-paced retail environment.

We offer training, a competitive salary, and 28 days’ leave with progression opportunities. Join us in delivering great service with a smile at Screwfix stores across the UK.

Qualifications

• Excellent customer service with a positive, can-do attitude.
• Strong communicator who enjoys helping customers.
• Teamwork-oriented and reliable, with a willingness to learn.

Responsibilities

• Greet and assist customers, guiding them to the right products.
• Support warehouse standards: stock, deliveries, and order picking.
• Be part of a friendly store team, contributing to a positive customer experience.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Reliability

Job description

Screwfix is hiring a Retail Assistant to welcome customers, guide them to products, and ensure a smooth store experience. You’ll help maintain shelves, handle deliveries, and support a busy team across opening hours. This role emphasizes customer service, communication, and reliability in a fast-paced retail environment.

We offer training, a competitive salary, and 28 days’ leave with progression opportunities. Join us in delivering great service with a smile at Screwfix stores across the UK.