Retail Assistant - Samsung Experience Store - Part Time

Partner Retail Services Limited; Stratford-upon-Avon; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Samsung Employee Discount Portal

Birthday Holiday

Perks and Rewards (Discounts across多个零

Monthly Bonus Potential

Well-being Tools and Platform

Seeded Devices – including the latest旗

Employee Assistance Platform

Job summary

Partner Retail Services Limited, in partnership with Samsung, invites applications for a Retail Assistant at the Samsung Experience Store in Stratford. You will deliver inspired customer service, showcase Samsung products, and help customers connect with the latest tech in a dynamic retail environment.

Hours are 12-24 per week with a pay of £14.80 per hour plus a 20% bonus potential. Training is provided; you will train customers, perform basic device repairs, uphold store standards, and

Qualifications

• Excellent interpersonal skills to build relationships with customers and team.
• Commercial awareness in retail and tech environment.
• Ability to adapt quickly in a fast-paced store setting.
• Genuine passion for technology and staying updated on trends.
• Keen desire to learn about products and services continuously.

Responsibilities

• Customer Training: help customers understand and use Samsung products.
• Customer Service: provide friendly, high-quality service.
• Customer Sales: showcase Samsung products and find best fits for customers.
• L1 Device Repairs: perform basic device repairs for common issues.
• Store Standards: maintain a clean, welcoming store environment reflecting the brand.
• Health and Safety: ensure a safe shopping environment.

Skills

People skills

Commercial mindset

Adaptability

Tech love

Continuous learning

Job description

Location: Samsung Experience Store, Stratford

Hours: 12-24HR

Pay: Standard - £14.80ph

Bonus Potential - 20%

Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Stratford

Role Summary:

As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.

Core Responsibilities:

• Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
• Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
• Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
• L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
• Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
• Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
• Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.

Skills and Experience:

• Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
• Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
• Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
• Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
• Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.

What we can offer you:

• Samsung Employee Discount Portal
• Birthday Holiday
• Perks and Rewards (Discounts across multiple retailers)
• Monthly Bonus Potential
• Well- being Tools and Platform
• Seeded Devices – including the latest Flagship Device!
• Employee Assistance Platform

#INDHIGH