Retail Assistant - Samsung Experience Store - Part Time

Partner Retail Services Limited; Greater London; Presencial; GBP 18.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Samsung Employee Discount Portal

Birthday Holiday

Perks and Rewards (Discounts across мн

Monthly Bonus Potential

Well- being Tools and Platform

Seeded Devices – including the latest旗

Employee Assistance Platform

Descripción de la vacante

Partner Retail Services Limited is seeking a Retail Assistant for the Samsung Experience Store in Stratford. You will help customers explore Samsung products, provide training on device usage, and deliver outstanding service to enrich customers’ connected lives.

Join a dynamic retail team with a focus on technology, customer satisfaction, and store standards. The role offers on-site work with a competitive hourly rate and potential monthly bonus, plus benefits from the employer.

Formación

• Passionate about people who build strong relationships with customers and team.
• Commercially minded with a focus on retail outcomes.
• Adaptable to fast-paced environments while delivering exceptional service.
• Genuine love for technology and staying up-to-date with trends.
• Keen to continuously learn about products and services.

Responsabilidades

• Customer Training: Assist customers in understanding and utilising Samsung products.
• Customer Service: Be the friendly face, delivering exceptional service.
• Customer Sales: Showcase Samsung products to help customers find the right fit.
• L1 Device Repairs: Provide basic device repair services.
• Store Standards: Maintain a welcoming, organised store environment reflecting the brand.
• Health and Safety: Ensure compliance with health and safety regulations.
• Keeping Own Training Up to Date: Stay updated on latest Samsung products and technologies.

Conocimientos

Passionate about People

Commercially Minded

Adaptability

Love for Tech

Continuous Learning

Descripción del empleo

Location: Samsung Experience Store, Stratford

Hours: 12-24HR

Pay: Standard - £14.80ph

Bonus Potential - 20%

Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Stratford

Role Summary:

As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.

Core Responsibilities:

• Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.

• Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
• Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
• L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
• Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
• Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
• Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.

Skills and Experience:

• Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
• Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
• Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
• Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
• Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.

What we can offer you:

• Samsung Employee Discount Portal
• Birthday Holiday
• Perks and Rewards (Discounts across multiple retailers)
• Monthly Bonus Potential
• Well- being Tools and Platform
• Seeded Devices – including the latest Flagship Device!
• Employee Assistance Platform

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