Retail Assistant Manager - Yate

St Peter s Hospice; Yate; Híbrido; GBP 26.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Flexible working hours

Annual leave

Pension

Employee assistance programme

Discounts and offers

Free parking

Cycle to work

Descripción de la vacante

St Peter's Hospice in Yate is seeking a Retail Assistant Manager to join our shop team. You will assist the manager to drive sales, lead staff and volunteers, and maintain high customer service standards in a busy charity retail environment.

We value organisation, hands-on leadership, and a proactive approach. The role offers hybrid working and opportunities to develop within Bristol's beloved charity sector.

Formación

• Experience leading a small team in a fast-paced retail or charitable setting.
• Strong customer service and interpersonal skills with a proactive approach.
• Ability to work with volunteers and staff to deliver high standards.

Responsabilidades

• Assist and work with the manager to optimise sales and lead a team of staff and volunteers.
• Deliver consistently high retail and customer service standards.
• Promote and demonstrate our values through your role.

Conocimientos

Leadership

Customer service

Interpersonal skills

Organisation

IT literacy

Numeracy skills

Fashion interest

Charity retail

Herramientas

Spreadsheet

Email systems

Descripción del empleo

The Vacancy

We're looking for someone to join the team as a Retail Assistant Manager in our Yate shop. Are you someone who is looking for their next career step, passionate about charity, fashion and wants to use your skills to make a real difference? Then we want to hear from you! This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol's best loved charities.

Details

• Working 37.5 hours per week, 5 in 7 days
• Salary: £26,318 - £27,198 per annum, dependent on experience
• Permanent position

Key Responsibilities

• To assist and work alongside the manager in optimising sales, managing, and leading a team of staff and volunteers
• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• In the manager's absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis
• Promotion of diversity and gender rights

What We Are Looking For

• Able to work in a fast-paced environment
• A genuine interest in fashion, charity retail and second hand
• Excellent leadership, customer service and interpersonal skills
• Ability to earn trust, motivate and build rapport
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet
• Inspired to face the challenges of charity retailing

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, you could just be what we're looking for!

Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.

Sensitive DBS applications

If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, please call 0300 131 2784 or email [e-mail] once the form has been issued to you.

Strictly no agencies.

We will review applications as they come in and therefore we may close the vacancy before the closing date.

About Us

We've spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives.

We're here for the people around our patients too - those closest to them. Before, during and after a bereavement, we provide support that's remembered forever.

We think it's that unforgettable support that inspires people to give back to St Peter's. To fundraise for us. Donate. Volunteer. We're not exaggerating when we say that we couldn't do what we do without our wonderful supporters. We really can't thank them enough.

We want to help many more people to die well. And we're doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care.

We're here for all, for free, forever.

The Benefits

If you join our clinical team, we offer NHS Agenda for Change benefits such as:

• NHS equivalent salaries
• Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
• Continuation in the NHS pension scheme for existing members
• Recognition of previous NHS service for sick pay

There are many benefits to working at St Peter's including:

Finance

• 27 days' holiday plus bank holidays pro rata. This increases the longer you're with us
• Competitive salary
• Pension, with employer matched contributions up to 6%

Wellbeing

• Enhanced sick pay, rising with service to a maximum of 12 weeks' full and 12 weeks' half pay.
• Birthday leave - a day off in the month of your birthday
• Ability to buy or sell up to three days of annual leave per year
• Volunteer leave
• Life insurance scheme
• Employee assistance programme
• Access to discounts and offers through the Blue Light Card
• Home and electronics salary sacrifice scheme
• Free parking at our main office sites
• Cycle to work salary sacrifice scheme
• Travel discounts
• Eye care scheme
• Annual flu vaccine scheme

Learning & Development

• Comprehensive induction
• In-house learning & development team
• Continual professional development

Flexible Working

Life is busy and we all want to enjoy a healthy work/life balance. That's why we offer flexible working hours, and if it's practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work - it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.

Equity and Diversity

We want our teams to reflect the diversity of our community - and we want everyone to feel that they belong. That's why we've joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We're really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey.

Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.