Retail Assistant Manager (Reading Broad St)

Cancer Research UK (CRUK); Reading; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Retirement plan

Generous leave allowance

Discounts on travel & technology

Gym membership

Wellbeing support

Job summary

Cancer Research UK Reading is hiring a part-time Retail Assistant Manager (30 hours per week) to support the shop manager and team in maximising income through people, resources and stock. You’ll help lead a small team, ensure store standards, and deliver strong customer service in a lively charity shop environment.

You will work with volunteers and staff to meet targets, develop community links, and participate in fundraising activities, while complying with safety and policy guidelines.

Qualifications

• A working knowledge of what makes great customer service.
• Experience in lively retail environments.
• Ability to adapt in changing situations and work independently.
• Strong commercial awareness and relationship-building skills.

Responsibilities

• Support the shop manager to lead a diverse team of paid staff and volunteers.
• Oversee store merchandising, stock management and shop standards.
• Lead by example in delivering excellent customer service.
• Help achieve targets for donated stock, cash, gift aid and stock processing.
• Build relationships with the local community and Cancer Research UK colleagues.
• Assist in organising fundraising events to hit targets.
• Maintain health and safety, safeguarding, security and HR policies.
• Stand in for the shop manager when required.

Skills

Customer service

Adaptability

Commercial awareness

Relationship building

Flexibility

Job description

**Endless pre-loved items. A talented team. One clear purpose.**

RetailAssistantManager

£13.36 - £15.61 per annum/per hourplus benefits

Reports to :Shop manager

Department: Trading

Contract: Permanent

Working hours :Part time 30hours per week(Monday to Saturday occasional Sunday)

Location :Reading (Broad Street) Shop

Closing date: 13th September202623:55

External: 13th September 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until:13th September 2026 23:55

**The internal title for this role isAssistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’relooking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people,resourcesand stock.

You’llalso be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers.
• Support thecommercial running ofthestoreincluding display and merchandising, stock management,maintainingshop standards, store layout,salesand income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security,administrationand HR policies.
• Deputising for the shop manager in their absence.
• There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.

Whatare you looking for?

• Aworking knowledge ofwhat makesgreatcustomer service.
• Experience ofworking in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to createrelationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.

[Download theCandidate Pack]

What will I gain?

We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For the full job description and more information about working with us please [e-mail]

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at [e-mail].

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 0 20 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.