Retail Assistant Manager

Straight Line Retail Recruitment; Warrington; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading garden and home retailer in Warrington is seeking a Retail Assistant Manager. This role involves managing customer service operations, trading functions, and team development, appealing to candidates with a strong retail management background and a focus on operational success.

Qualifications

• Management experience within retail business, especially in DIY, Department stores, or Garden Centres.
• Good working knowledge of customer service and trading functions.

Responsibilities

• Manage customer service operations and stock trading functions.
• Oversee administrative processes and cash handling.
• Lead and develop a team while managing the site in the GM's absence.

Skills

Customer service

Operational management

Team leadership

Job description

Retail Assistant Manager

GBP32 - 35,000 + Bonus & Benefits

Warrington

The Company

A business with a long and rich heritage this retailer of all things garden and home-related has invested heavily in store refurbishment, acquisition and expansion and is one of the best-known businesses in its sector. As part of the ongoing growth and development of the business, they are now looking to recruit a Store Operations Manager for this well-established and high-profile site

The Role

Reporting to the General Manager and is responsible for the following:

• All front-of-store customer service operations
• Managing all trading functions ensuring deliveries are managed in a timely manner and that stock package and availability KPI's are adhered to
• Administrative management for store operations, ensuring that paperwork is accurately and timely processed
• Overseeing cash handling, banking and the production of financial reports including payroll
• Order control and processing
• Site Health and Safety
• Leading, managing and developing a team of direct reports whilst influencing the other site team
• Duty management for the whole site in the GM's absence

The Candidate

The role will appeal to a retail manager with a strong product and operational focus. It's a great position if you are well organised, diligent and can see and understand that a well-run operational business unit is the cornerstone of a well run and successful retail store. Ideally applicants will have:

• Management experience within some kind of retail business, possibly from DIY or Department stores, Clothing or Home businesses, Garden Centres or large multi-product retailers.
• A good working knowledge of customer service, trading & back of house functions.

Applicants can be people who want to develop their career with a bigger business, one with a high degree of security and a good reputation training and ongoing development. Ultimately this role will appeal to individuals who want to broaden their knowledge of store operations and use their experience in a commercial role.