Retail Assistant Manager

Marka; Orpington; On-site; GBP 23,000 - 27,000; Part time

Job summary

Join a forward-thinking organization as a Retail Assistant Manager, where your passion for quality retailing meets community engagement. In this role, you'll lead a team of dedicated volunteers, ensuring a welcoming atmosphere while managing daily store operations. Your responsibilities will include overseeing stock management and providing excellent customer service in a fast-paced environment. This position offers the chance to make a real impact in the community by supporting vital hospice services through retail sales. If you're self-motivated and thrive under pressure, this is the perfect opportunity for you to shine.

Qualifications

• Experience in a busy, hands-on environment.
• Ability to lead and supervise volunteers.

Responsibilities

• Oversee stock journey from sorting to sales.
• Create a welcoming environment for volunteers.

Skills

Customer Service

Leadership

Problem Solving

Time Management

Job description

Retail Assistant Manager - Petts Wood 1

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

1. Job Title: Retail Assistant Manager
2. Salary: £23,130 (£13,492.50 pro-rata) plus £750 additional payment per annum (pro-rata)
3. Employment Terms: Permanent, 21 hours per week, Monday – Sunday based on a 7-day rota.
4. Location: Petts Wood 1

You’ll be reporting into the Retail Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
• You’ll have experience in a customer-facing environment where you’ve delivered great customer service throughout your working day.
• Retail experience is desirable but not essential.
• Management or supervisory experience would be advantageous.
• You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
• You should have the ability to problem solve and work under pressure while being self-motivated and driven.

Who are we?

We are proud to offer world-class palliative and end-of-life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional, and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.

Closing Date: 18th February 2025