Retail Assistant Manager

The People Pod; Bristol; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in premium student living is seeking an Assistant Accommodation Manager to oversee operations at a flagship residence. Ideal for retail or hospitality professionals, the role involves ensuring high standards of service, team leadership, and operational management, while offering competitive salary and benefits including career progression and performance bonuses.

Benefits

Competitive salary up to £28,000 DOE

Up to 10% performance-related bonus

Career progression within a high-growth organization

Dynamic, rewarding working culture

Better work/life balance

Qualifications

• Minimum 1 year's management experience in retail or hospitality.
• Proven track record of delivering exceptional customer/resident experience.
• Strong operational and facilities management experience.

Responsibilities

• Oversee day-to-day operations of the residence.
• Lead and inspire a team for outstanding guest/resident experience.
• Manage aspects of building maintenance and facilities management.

Skills

Leadership

Customer Engagement

Operational Management

Planning and Organization

Financial Management

Job description

Accommodation Manager - Premium Student Living

Are you an experienced leader from the retail sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing within a retail brand ? If so, we want to hear from you!

Our high-growth client is seeking an Assistant Accommodation Manager to help oversee a flagship premium student residence. This role is ideal for retail or hottel and Hospitality professionals looking to transition into an exciting and rewarding industry, where you'll play a key role in delivering a five-star living experience for their customers.

Your Role as an Assistant Accommodation Manager:

• Help to oversee the full day-to-day operations of the residence, ensuring the highest standards of service.
• Lead, coach, and inspire your team to deliver an outstanding guest/resident experience.
• Help manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment.
• Work alongside a Facilities technician to ensure full compliance with Health & Safety regulations, audits, and reports.
• Help to develop and maintain strong relationships with local businesses, universities, and community networks.
• Alongside the General Manager, plan and execute engaging resident events and experiences, fostering a strong sense of community.

What We're Looking For:

• Minimum 1 year' management experience within retail or hospitality
• A proven track record of delivering an customer guest or resident experience.
• Strong operational and facilities management experience.
• A natural, hands-on leader with a passion for service and customer engagement.
• Excellent planning, organisational, and financial management skills.
• A self-motivated, energetic, and solutions-focused approach.

What's in It for You?

• Competitive salary up to £28,000 DOE
• Up to 10% performance-related bonus
• Fantastic career progression within a high-growth organisation
• A dynamic, rewarding, and collaborative working culture
• A chance to make a real impact in a sector that is booming and evolving

Given it's away from hotel's it has a better work / life balance regarding hours and days of the week - there are 3 shift patterns Mon-Fri: 7AM - 4PM / 9AM - 6pm / 12am-9pm and 1 in 3 weekends.

If this sounds like the perfect opportunity for you, apply today by sending your CV!

Due to a high volume of applicants, we regret that we may not be able to respond to every application.