Retail Assistant: Flexible Part-Time, Annualised Hours

RAF Museum; West Midlands; On-site; GBP 13,000 - 16,000; Part time

Job summary

RAF Museum Midlands invites applications for a Retail Assistant on a permanent annualised contract of 1050 hours per year. The role focuses on delivering excellent customer service and driving sales within a busy visitor environment.

You will operate EPOS systems, manage cash, and maintain well-presented retail displays while supporting stock control and daily team operations. The pattern includes weekends and peak periods.

Qualifications

• Previous experience in a retail, visitor attraction, hospitality or customer service role.
• Experience handling cash and using EPOS systems.
• Passion for delivering exceptional customer service and achieving sales targets.
• Flexible approach to working, including weekends and busy visitor periods.

Responsibilities

• Deliver outstanding customer service and ensure excellent visitor experiences.
• Drive sales through the promotion of retail products and commercial experiences.
• Operate EPOS systems, process transactions and oversee accurate cash handling.
• Maintain attractive, fully stocked and well-presented retail displays.
• Assist with stock control, replenishment and inventory accuracy.
• Safely operate and manage commercial experiences.
• Ensure compliance with health, safety and security procedures.
• Assist with staff training, scheduling and day-to-day team organisation.
• Support opening, closing and cash reconciliation procedures.

Skills

Customer service

Cash handling

EPOS systems

Flexible schedule

Tools

EPOS system

Job description

RAF Museum Midlands invites applications for a Retail Assistant on a permanent annualised contract of 1050 hours per year. The role focuses on delivering excellent customer service and driving sales within a busy visitor environment.

You will operate EPOS systems, manage cash, and maintain well-presented retail displays while supporting stock control and daily team operations. The pattern includes weekends and peak periods.