Retail Assistant (Fitting Consultant)

Bravissimo; Cardiff; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Up to 25 days holiday

Option to buy extra holidays

Retail Trust support

50% discount on full-priced items

Medicash health plan

Pension contributions

Life Assurance

Training and development

Long service awards

Employee product access

Retail Trust and Medicash discounts

Job summary

Bravissimo is hiring a Retail Assistant in Cardiff for a 15 hours/week contract. The successful candidate will help customers with a positive, uplifting fitting experience and maintain stock, both on the shop floor and behind the scenes, including till operations.

Flexibility to work weekdays and weekends is required, with a friendly, team-oriented approach. Training will be provided to support growth within the role.

Qualifications

• Flexibility to work weekdays and weekends.
• Ability to deliver excellent customer service in a fast-paced environment.
• Growth mindset and proactive approach to self-development.
• Collaborative with the shop team and store colleagues.
• Honesty, integrity, and openness in interactions.
• People-oriented and able to engage diverse customers.
• Passion for delivering an amazing customer experience.

Responsibilities

• Inspire customers with Bravissimo's fitting experience and service.
• Manage stock on the shop floor and behind the scenes, and operate the till system.
• Contribute to a fast-paced, dynamic store environment.

Skills

Flexibility

Teamwork

Customer service

Positive attitude

Empathy

Interpersonal skills

Selling skills

Job description

We are looking for a Retail Assistant to join our team in our Cardiff Shop!

Contract: 1 x 15 hours per week, permanent contract

Salary: Starting rate £12.71, moving to £12.90 after passing a 3 month probation

We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends!

Store Opening Hours

Mon - Sat: 9.30am - 7pm

Sun: 11am - 5pm

Bank Hols: 9.30am - 6pm

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 26 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6% (depending on length of service)
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the role

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store.

Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others.

As a Retail Assistant, your role will involve providing our ‘feel good’ fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

• You’ll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.
• You’ll be confident in working in a fast-paced and dynamic environment.
• You’ll have a growth mindset and proactive approach to self-development.
• You’ll have the ability to work collaboratively with the whole shop team.
• You are open, honest and have integrity.
• You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.
• You enjoy what you do and elevate the shop environment, through a positive attitude daily.

Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!

Please note:

Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.