Retail Assistant (Fitting Consultant)

Bravissimo; Cheltenham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Up to 25 days holiday

Buy up to 5 extra days holiday

Confidential employee support 24/7

50% discount on full priced items

Healthcare Cash Plan for you and up to

Job summary

Bravissimo in Cheltenham is hiring a Retail Assistant on a permanent 15-hour per week contract. Starting at £12.71 per hour, rising to £12.90 after a 3-month probation, with flexible weekday and weekend hours.

You will deliver an excellent in-store experience, assist customers with fittings, manage stock, and operate the till system. Training will be provided, and prior retail experience is not required.

Qualifications

• Previous experience in retail is not required; training will be provided.
• Customer service mindset with a passion for helping others.
• Ability to work in a fast-paced environment and flexible hours.

Responsibilities

• Provide a welcoming fitting experience and help customers with sizing and style choices.
• Assist with stock management on the shop floor and behind the scenes; operate the till system.

Job description

Retail Assistant – Cheltenham Shop

Contract: 1 x 15 hours per week, permanent contract

Salary: Starting rate £12.71, moving to £12.90 after passing a 3 month probation

We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends!

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 26 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6% (depending on length of service)
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years' service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the role

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store.

Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others.

As a Retail Assistant, your role will involve providing our 'feel good' fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

• You’ll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.
• You’ll be confident in working in a fast-paced and dynamic environment.
• You’ll have a growth mindset and proactive approach to self-development.
• You’ll have the ability to work collaboratively with the whole shop team.
• You are open, honest and have integrity.
• You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.
• You enjoy what you do and elevate the shop environment, through a positive attitude daily.

Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!

Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.