Retail Assistant — Customer Service & Stock Support (Varied Shifts)

Screwfix Direct Ltd.; Tees Valley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Company pension scheme

Life cover

20% discount with Screwfix

Discounted healthcare

Share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs and guide them to the right products in our busy store. You’ll contribute to smooth store operations and enjoy comprehensive training and development.

You’ll be part of a team focused on great service, with flexible shifts and a healthy work-life balance. The role includes learning about products, stock, and customer engagement to support a promising retail career.

Qualifications

• Excellent customer service and communication skills.
• Willing to learn and take on training.
• Friendly, flexible and reliable.

Responsibilities

• Host customers in store, understand needs, guide to right products and simplify shopping.
• Maintain warehouse standards, assist with deliveries, stock and orders.
• Be a proactive team member, contribute to a positive store environment.

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs and guide them to the right products in our busy store. You’ll contribute to smooth store operations and enjoy comprehensive training and development.

You’ll be part of a team focused on great service, with flexible shifts and a healthy work-life balance. The role includes learning about products, stock, and customer engagement to support a promising retail career.