Retail Assistant: Customer‑Focused Tool & Home Essentials

Screwfix Direct Ltd; Haywards Heath; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Cycle to work

Discounts on Screwfix & B&Q products

Share Plans

Enhanced Family Leave

Life Cover

Pension

Mind wellbeing resources

Screwfix Community access

Job summary

Screwfix Direct Ltd in Haywards Heath is hiring a Retail Assistant to deliver outstanding service to customers on the shop floor and at the till.

You’ll join a team with extensive training, varied shift patterns to support a healthy work-life balance, and opportunities for growth within the Screwfix network.

In this role you’ll help customers, restock shelves and keep the store running smoothly with a friendly, proactive approach.

Qualifications

• Previous experience in a retail or customer-focused role preferred.
• Able to work as part of a team and handle busy periods.
• Friendly, proactive approach to helping customers.

Responsibilities

• Assist customers on the shop floor and at the till with a positive attitude.
• Restock shelves, setup displays and keep the store tidy.
• Support opening/closing procedures and cash handling as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Screwfix Direct Ltd in Haywards Heath is hiring a Retail Assistant to deliver outstanding service to customers on the shop floor and at the till.

You’ll join a team with extensive training, varied shift patterns to support a healthy work-life balance, and opportunities for growth within the Screwfix network.

In this role you’ll help customers, restock shelves and keep the store running smoothly with a friendly, proactive approach.