Customer-Driven Retail Assistant (Fixed-Term)

Screwfix Direct Ltd.; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Employee discount

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant on a fixed-term contract through September 2027 to support store operations and customer service. You will welcome customers, understand their needs, guide them to products, and help with deliveries and stock management.

The role emphasizes teamwork, a positive attitude, and readiness to learn through our training programmes and varied shift patterns to support a healthy work life balance.

Qualifications

• Excellent customer service and a positive, can-do attitude.
• Strong communication and interpersonal skills.
• Team player who works well with others.
• Willing to learn and engage with training programs.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Welcome customers into the store and understand their needs.
• Assist with deliveries, maintain stock and pick customer orders.
• Be a valued part of a team, helping out and keeping the store standards high.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant on a fixed-term contract through September 2027 to support store operations and customer service. You will welcome customers, understand their needs, guide them to products, and help with deliveries and stock management.

The role emphasizes teamwork, a positive attitude, and readiness to learn through our training programmes and varied shift patterns to support a healthy work life balance.