Retail Assistant (Athlete) FT 40H - Birmingham Rise

Nike; Park Central; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sportswear company is looking for a full-time Retail Assistant to join their team in Park Central, UK. The ideal candidate will excel at providing exceptional customer service and supporting retail operations. Responsibilities include training new staff, managing sales targets, and utilizing digital skills to enhance the customer experience. This role offers great benefits, opportunities for bonuses, and a diverse work environment. Flexibility in scheduling is necessary, including availability for evenings and weekends.

Benefits

Competitive compensation package

Monthly performance-based bonus

Employee discounts

Casual work environment

Company culture focused on diversity and inclusion

Qualifications

• Preferred prior experience in customer service or retail.
• Ability to communicate effectively and collaborate as a teammate.
• Demonstrated capability to apply product sales techniques.

Responsibilities

• Provide exceptional consumer service and premium brand experience.
• Assist in training new employees and support store operations.
• Create connection between online and offline sales through digital knowledge.

Skills

Customer service experience

Effective communication

Sales techniques application

Flexibility with scheduling

Job description

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry. At NIKE retail stores we use special job names for our positions. Retail assistants are called “athletes” at our stores.

NIKE Birmingham Rise is looking for the next full-time Retail Assistantto join our team and provide world-classservice to the consumer:

What you bring

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Full-time 40 HOURS PER WEEK

• you must be FULLY FLEXIBLE

• Available between 9am - 9pm

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

*Relocation is not currently available for this vacancy