Retail Assistant (42873)

Holland Barrett; Newcastle upon Tyne; Presencial; GBP 15 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

28 days holiday

Holiday purchase scheme

Virtual GP access

Wellbeing testing kit

Employee assistance programme

Pension scheme

Life assurance

Colleague discount 25%

Cycle to Work

Resumo da oferta

Holland & Barrett is hiring a Retail Assistant in Newcastle upon Tyne for a 10-hour-per-week contract. You’ll welcome customers, help them choose wellness products and deliver outstanding service, with training provided to build product knowledge.

You’ll work with a friendly team, keep shelves stocked, support promotions and ensure high store standards while using tablets and digital tools.

Qualificações

• Genuine passion for helping people and delivering great service.
• Strong communication and a friendly, approachable style.
• Willingness to learn about wellbeing and products.
• Ability to stay organised and work as part of a busy retail team.

Responsabilidades

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering excellent service.
• Keeping shelves stocked and displays merchandising to a high standard.
• Supporting promotions and maintaining store presentation and standards.
• Collaborating with the team to achieve store goals and create a positive shopping experience.
• Understanding customer needs and recommending in-store or online options.
• Completing training to build product knowledge and provide trusted guidance.

Conhecimentos

Customer service

Communication

Teamwork

Organisation

Friendly demeanor

Ferramentas

Tablets

Descrição da oferta de emprego

Blackett Bridge, Eldon Square Shopping Centre Permanent | 10 hours per week £13.17 per hour

At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors. Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What you'll be doing

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

What you'll bring

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Benefits

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary after 6 months' service).
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

If you're looking for a role where you can learn, grow and make a positive difference every day, we'd love to hear from you. Please note that vacancies may close early if we receive a high volume of applications.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.