Retail Assistant (42314)

Holland & Barrett; Saffron Walden; On-site; GBP 6,500 - 7,200; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance

Colleague discount 25%

Cashback and discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Retail Assistant for a 6-month fixed-term contract in Saffron Walden. You will welcome customers, recommend products for wellness goals and help maintain attractive store displays.

The role emphasizes great service, teamwork, and a willingness to learn more about health and wellness while working a 10-hour per week schedule at £13.17 per hour.

Qualifications

• Experience delivering friendly, helpful customer service.
• Strong communication and interpersonal skills.
• Willingness to learn product knowledge and routines.

Responsibilities

• Greet customers and help them find the right products for their wellness goals.
• Recommend products and provide outstanding service.
• Keep shelves stocked and displays tidy.
• Support promotions and maintain store presentation.
• Collaborate with team to meet store goals and create a positive shopping experience.
• Use tablets and digital tools to assist customers.

Skills

Customer service

Communication

Teamwork

Tech savvy

Tools

Point of sale system

Tablet/digital tools

Job description

Market Place, Saffron Walden

6 Month Fixed-Term Contract | 10 hours per week

£13.17 per hour

At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.

Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

If you're looking for a role where you can learn, grow and make a positive difference every day, we'd love to hear from you.

Please note that vacancies may close early if we receive a high volume of applications.

What you'll be doing

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

What you'll bring

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Benefits

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary after 6 months' service).
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we’re proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence‑led products and advice to support everybody on their unique wellness journey.

Inclusion & Accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We’re committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we’ll be happy to support you.