Retail Assistant

PRIMARK; Stoke-on-Trent; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Flexible shifts

Pension scheme

Wellbeing initiatives

Generous holidays

Career development

Job summary

Primark Hanley is recruiting a Retail Assistant in Stoke-on-Trent. The role is part-time with varied shifts, including mornings, afternoons, evenings and weekends. It offers a competitive hourly rate and a temporary contract ending 02/01/2027.

You will help customers, maintain a great in-store presentation, and process till transactions. The position supports flexible hours, employee discounts, and a path for development within the company.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Excellent communication and listening skills.
• Strong attention to detail in store presentation and stock checks.
• Able to work as part of a team in a fast-paced environment.
• Interest in fashion and current trends is desirable.

Responsibilities

• Provide customers with an amazing in-store experience and help with sizes, purchases, or returns.
• Keep the shop floor tidy with full shelves and neat fitting rooms.
• Deliver a fast, friendly till experience and handle queries, refunds, and returns.
• Receive deliveries, price items, and ensure standards are met.

Skills

Customer service

Communication

Attention to detail

Team player

Fashion interest

Job description

Location: Primark Hanley

Pay rate: £13.00 per hour

Employment type: Temporary (End date: 02/01/2027)

Job type: Part time

Contracted hours: 6 to 20 hours per week

Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview.

Eligibility.

• Primark can only employ individuals who are above the compulsory school leaving age in the country where they will be employed. For roles in the UK, further information is available at: https://www.gov.uk/know-when-you-can-leave-school
• You must have right to work eligibility in the UK. Please verify the contracted hours for this role if you have visa restrictions that limit the hours you can work.
• Applicants must be aged 18 or over where the role requires regular working hours before 6:00am or after 11:00pm, due to legal restrictions on the working hours of young workers.

BECAUSE OPPORTUNITIES ARE ENDLESS

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you - join us as a Retail Assistant.

Because you matter

People are at the heart of what we do, so it's essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

• Salary: We offer a very competitive salary.
• Balance: Enjoy flexibility with accommodating shifts.
• Pension: Secure your future with a generous pension scheme.
• Discounts: Use your employee discount in any store.
• Support: Explore our wellbeing initiatives and employee assistance programmes.
• Holiday: Enjoy generous holidays, based on your hours.
• Development: Careers pathways are available to help you reach the next level.

What you'll do

As a Retail Assistant you'll be making customer's day, every day. Here's a taste of what that looks like in action.

• Providing customers with an amazing experience as you assist them with things like sizes or styles, purchases or returns.
• Setting up a good looking shop floor with full shelves, tidy fitting rooms, and a sales floors that showcases all the latest fashions.
• Deliver a fast and friendly experience at till points, processing queries, voids and returns.
• Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they are correctly priced - all while making sure everything meets our high standards.

What you'll bring

We love to delight our customers with amazing in-store experiences and that starts with you! Here's what you'll need:

• You're passionate about people and creating an amazing experience.
• You're honest, a strong communicator who can also listen, share ideas and get involved where needed.
• You're organised and have excellent attention to detail.
• You're a team player with high levels of motivation, a positive attitude and a willingness to learn.
• You're interested in fashion and the latest styles and trends.

Excited? Great!

Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].