Retail Assistant

Screwfix Direct Ltd; Northallerton; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company in the retail sector is seeking a Retail Assistant for their Northallerton branch. The role involves providing excellent customer service, assisting with store operations, and participating in comprehensive training programs. With flexible hours and various employee benefits, this position offers a promising career path.

Benefits

Cycle to Work Scheme

High Street Shopping Discounts

Share Plans

Health & Wellbeing Discounts

Pension & Life Cover

Long service awards

Employee discounts

Training programs

Career development opportunities

Qualifications

• Ability to deliver excellent customer service.
• Willingness to learn and adapt.
• Flexible availability for various shifts.

Responsibilities

• Ensure customers are the focus of store operations.
• Assist with deliveries, stock shelves, and serve customers.
• Participate in training programs for career progression.

Skills

Customer Service

Teamwork

Communication

Job description

We are seeking a Retail Assistant to join our team at the Northallerton Screwfix Branch.

Hours: 12 hours per week
Availability: Required on both weekdays and weekends.

You’ll be at the core of Screwfix, ensuring our customers are the focus of everything we do. You’ll take the time to get to know them while delivering excellent service. Our Retail Assistants are vital to store operations, so you’ll stay busy. With our comprehensive training programs and flexible shift patterns, you’ll be on the path to a promising career with us!

Opening hours:

Monday - Friday (7am to 6pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Employee Benefits

• Cycle to Work Scheme: Save up to 25-39% on bikes and accessories.
• High Street Shopping Discounts: Save at Screwfix, B&Q, and other retailers.
• Share Plans: Become a Kingfisher shareholder.
• Health & Wellbeing: 20% off gym memberships, mental health resources, and more.
• Pension & Life Cover: Competitive pension contributions and life insurance.
• Additional Perks: Long service awards, employee discounts, training programs, and opportunities for career development.

Training & Career Progression

We offer various training programs, including:

• First Steps to Management (16 weeks)
• Power Up to Trade+ (12-15 months)
• Trade Up to Branch Manager (15 months)

We support your growth with wider life skills training and coaching in Maths and English.

Employee Experience

Our colleagues share their experiences:

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” – Joshy Phillips

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves, and store repro.” – Thiago

“The supervisor position is a great opportunity to learn and progress.”

Our Culture

We promote a warm, inclusive, and diverse workplace. Our Employee Inclusion Network, 'Us', fosters collaboration and support for diversity and inclusion.

Application Process

Apply online by submitting your CV and completing a Situational Judgement Test if applying for a Service Assistant role. Prepare for your interview by learning about us and visiting your local store. Interviews may be conducted via phone or video chat, followed by a store visit.

Next Steps

If we think we're a good match, we'll extend an offer. After acceptance and pre-employment checks, you'll receive your contract.