RETAIL ASSISTANT

Primark; Newport; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

Store discount

Pension scheme

Wellbeing support

Holiday allowance

Career progression

Job summary

Primark Newport is recruiting a Retail Assistant on a fixed-term contract ending 2 January 2027, working part time and 8–12 hours per week at £13 per hour.

You’ll cover varied shifts—mornings, afternoons, evenings and weekends—delivering a friendly, efficient shopping experience and ensuring the shop floor looks attractive.

Our benefits include employee discounts, a pension scheme, wellbeing support and clear career progression pathways; applicants must be 18+ with UK work rights.

Qualifications

• Experience delivering friendly customer service.
• Strong communication and interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assist customers with sizes, purchases, or returns.
• Keep shop floor tidy with full shelves and attractive displays.
• Provide fast, friendly till service and handle queries.
• Receive deliveries and price items accurately.

Skills

Customer service

Communication

Team player

Flexible hours

Job description

Location: Primark Newport
Pay rate: £13.00 per hour
Employment type: Fixed Term Contract (Contract End date:2nd of January 2027)
Job type: Part time
Contracted hours: 8-12 hours per week
Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends – all will be discussed at interview.

• You must have right to work eligibility in the UK. Please verify the contracted hours for this role if you have visa restrictions that limit the hours you can work.
• Applicants must be aged 18 or over where the role requires regular working hours before 6:00am or after 11:00pm, due to legal restrictions on the working hours of young workers.
  

BECAUSE OPPORTUNITIES ARE ENDLESS

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you – join us as a Retail Assistant.

Job Description

People are at the heart of what we do, so it’s essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

• Salary: We offer a very competitive salary.
• Balance: Enjoy flexibility with accommodating shifts.
• Pension: Secure your future with a generous pension scheme.
• Discounts: Use your employee discount in any store.
• Support: Explore our wellbeing initiatives and employee assistance programmes.
• Holiday: Enjoy generous holidays, based on your hours.
• Development: Careers pathways are available to help you reach the next level.

Qualifications

What you’ll do

As a Retail Assistant you’ll be making customer’s day, every day. Here’s a taste of what that looks like in action.

• Providing customers with an amazing experience as you assist them with things like sizes or styles, purchases or returns.
• Setting up a good looking shop floor with full shelves, tidy fitting rooms, and a sales floors that showcases all the latest fashions.
• Deliver a fast and friendly experience at till points, processing queries, voids and returns.
• Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they are correctly priced – all while making sure everything meets our high standards.

Additional Information

What you’ll bring

We love to delight our customers with amazing in-store experiences and that starts with you! Here’s what you’ll need:

• You’re passionate about people and creating an amazing experience.
• You’re honest, a strong communicator who can also listen, share ideas and get involved where needed.
• You’re organised and have excellent attention to detail.
• You’re a team player with high levels of motivation, a positive attitude and a willingness to learn.
• You’re interested in fashion and the latest styles and trends.

Excited? Great!

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].