Retail Assistant

NHS; Newcastle upon Tyne; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is looking for a motivated Retail Assistant to enhance their shop services. The role includes operational support, customer care, and upholding hygiene standards. A Basic Food Hygiene Qualification is essential, and candidates should have experience in retail settings. Flexible working arrangements can be discussed.

Benefits

Flexible working arrangements

Staff benefits

Qualifications

• Must have a Basic Food Hygiene Qualification.
• Experience in operating electronic cash registers and cash handling required.
• Knowledge of retail shop processes and stock management is needed.

Responsibilities

• Support the effective day-to-day operation of the retail shop.
• Ensure tasks are conducted in a safe and hygienic manner.

Skills

Customer care

Teamwork

Initiative

Motivation

Flexibility

Education

Basic Food Hygiene Qualification

Tools

Retail software system

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust

Retail Assistant

The closing date is 02 June 2025

An exciting opportunity has arisen for a motivated individual to join the team as Retail Assistant to help shape the retail offer of Newcastle Hospitals Charity.

You will be a motivated self-starter with a passion for retail and for health and wellbeing who will work closely with a range of colleagues and volunteers and provide a high standard of customer care to patients, visitors and staff.

• 35 Hours/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Detailed job description and main responsibilities

• A retail assistant to support in the effective and efficient day to day operation of the retail shop.
• To ensure that duties are conducted in a safe, hygienic, timely manner and to ensure records are maintained.
• To exercise judgement in response to stock turnover, stock rotation and food wastage
• Demonstrate flexibility and work in any area of the department if needed.

About us

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

oFreeman Hospital

oRoyal Victoria Infirmary (RVI)

oHealth Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

oNewcastle Dental Hospital

oNewcastle Fertility Centre

oNorthern Centre for Cancer Care, North Cumbria

oNorthern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

Job responsibilities

• A Retail Assistant to support the effective and efficient day-to-day operation of the retail shop.
• Ensuring that duties are conducted in a safe, hygienic, timely manner and to ensure records are maintained.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

• Basic Food Hygiene Qualification

Knowledge & Experience

• Experience of operating electronic cash registers and maintenance and upkeep of retail software system
• Experience of cash handling, stock turnover, stock rotation and food wastage
• Knowledge of opening and closing processes of retail shops.
• Knowledge of controlled temperatures/due diligence of processes.

Skills & Abilities

• Must be able to work as part of a multi-disciplinary team
• Must be able to use own initiative
• Must have a flexible approach to work
• Must have motivation and enthusiasm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust