Retail Assistant

SmartRecruiters, Inc.; Leeming; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free meals

On-site parking

Employee benefits app access

Job summary

Aramark in Leeming, United Kingdom, is seeking a friendly Retail Assistant to deliver excellent customer service and maintain store standards. This permanent role requires you to greet customers, operate tills, stock shelves, maintain cleanliness, and support visual merchandising to boost sales.

You will work flexibly, including weekends/bank holidays, with training provided and opportunities to grow within the company.

Qualifications

• Proven customer service experience in retail or similar.
• Proficiency with till systems and POS technology.
• Strong communication and people skills.
• Ability to work effectively as part of a team.
• Excellent organizational and time-keeping abilities.
• Attention to detail and accuracy in handling transactions.
• Physical ability to stand for long periods and lift items.
• Flexibility to work varied shifts, including weekends/bank holidays.
• Desirable: previous retail experience and product knowledge.
• Desirable: problem-solving abilities and initiative in identifying customer needs.

Responsibilities

• Provide exceptional customer service by greeting customers, answering enquiries, and assisting with product selection.
• Operate the till and payment systems accurately, handling cash and card transactions with precision.
• Stock shelves and displays, ensuring products are arranged neatly, clearly priced, and rotated according to stock rotation procedures.
• Maintain store cleanliness and organisation, including tidying fitting rooms, aisles, and storage areas.
• Support colleagues during busy periods and assist with visual merchandising to enhance product presentation.
• Monitor stock levels and report shortages to management.
• Handle customer complaints professionally and elevate issues where necessary.
• Comply with health and safety regulations and company policies at all times.
• Contribute to achieving sales targets through suggestive selling and product knowledge.

Skills

Customer service

POS & cash handling

Communication

Teamwork

Organization

Attention to detail

Flexibility

Problem solving

Tools

POS systems

Job description

At Aramark we empower our people to create experiences that matter.
We share a passion for hospitality, it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are seeking a friendly and customer-focused Retail Assistant to join our team at our store in Leeming, United Kingdom.

In this permanent position, you will play a vital role in delivering excellent customer service whilst maintaining our store to the highest standards. The successful candidate will be organised, efficient, and committed to creating a welcoming shopping experience for all our customers.

What you’ll do:

• Provide exceptional customer service by greeting customers, answering enquiries, and assisting with product selection
• Operate the till and payment systems accurately, handling cash and card transactions with precision
• Stock shelves and displays, ensuring products are arranged neatly, clearly priced, and rotated according to stock rotation procedures
• Maintain store cleanliness and organisation, including tidying fitting rooms, aisles, and storage areas
• Support colleagues during busy periods and assist with visual merchandising to enhance product presentation
• Monitor stock levels and report shortages to management
• Handle customer complaints professionally and elevate issues where necessary
• Comply with health and safety regulations and company policies at all times
• Contribute to achieving sales targets through suggestive selling and product knowledge

Qualifications

• Proven customer service experience in a retail or similar environment
• Proficiency with till systems and Point of Sale (POS) technology
• Strong communication and people skills
• Ability to work effectively as part of a team
• Excellent organisational and time-keeping abilities
• Attention to detail and accuracy in handling transactions
• Physical capability to stand for extended periods and lift stock items
• Flexibility to work varied shift patterns, including weekends and bank holidays
• Desirable: Previous retail experience and product knowledge
• Desirable: Problem-solving abilities and initiative in identifying customer needs

Additional Information

Additional Benefits: Free meals and on-site parking Access to our Employee Benefits App – online GP access, Employee Assistance Programme, and hundreds of discounts (including your weekly shop!) Company benefits including life assurance, pension contributions, generous holiday allowance (with the option to buy more) Career development opportunities – we love to promote from within and offer apprenticeships and training to help you grow.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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