Retail Assistant

TN United Kingdom; Coalville; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a rapidly growing social network platform as a Customer Service Representative. This role focuses on providing exceptional customer service in a dynamic retail environment. You'll assist users, engage with them, and support various areas of the platform. No prior experience is necessary as training will be provided.

Qualifications

• No previous experience in social network customer support required.
• Flexible approach to support various areas of the platform.

Responsibilities

• Assist users at the support desk.
• Engage with customers to find solutions or products.

Skills

Customer Service

Engagement

Job description

Job Description

Join our social network platform as a Customer Service Representative.

To be successful in this role, you will love working in a fast-paced retail environment and must be willing to provide the very best customer service experience to our users.

The focus will be on service. This is not just a role involving standing and filling shelves. If you have a personality that our users will appreciate, and if you enjoy engaging with customers, then this could be the role for you.

Your day will be varied, from assisting users at the support desk to engaging with them to help find solutions or products.

You will need to have a flexible approach as there will be times when you will support other areas of the platform to meet business needs.

Previous experience in social network customer support is NOT essential. We provide all the necessary support and training to get you up to speed and delivering excellent service.

Why Join Our Platform?

Working with us is no ordinary job. We are a rapidly growing social network platform committed to innovation and user satisfaction.

Much of our success is thanks to our talented and passionate teams. From customer support roles nationwide to opportunities in our technical and development teams, you’re sure to find a role that matches your skills and ambitions.

People are at the heart of our concept, and we want to invest in our staff and make the future extraordinary.