Retail Assistant

LinkPoint Resources; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading brand in the Retail sector is looking for a Retail Assistant in Edinburgh. The successful candidate will provide outstanding customer service, manage customer interactions, and support events. Applicants should have experience in luxury retail or hospitality and excellent communication skills.

Qualifications

• Experience working with premium brands; luxury retail or hotels highly desirable.
• Experience in customer care or premium hospitality preferred.
• Driving licence class B desirable.

Responsibilities

• Manage and screen incoming calls and greet customers.
• Present products and provide logistical support.
• Oversee the tidiness and cleanliness of the studio.

Skills

Outstanding communication

Interpersonal skills

Team working

Multi-tasking

Education

A-level standard

Job description

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We specialise in the recruitment of high quality candidates in the Retail sector. We have an excellent opportunity for a Retail Assistant to work for a leading brand. The role holder will provide world class customer service to prospective customers.

Retail Assistant ’s Core Duties

• Manage and screen incoming calls, and forward them on appropriately
• Welcome and greet customers
• Show customers around
• Present the products to customers and answer questions
• Support in the organisation of customer events and launches
• Provide logistical and administrative support
• Be professional and courteous at all times
• Oversee the tidiness and cleanliness of the studio

Retail Assistant’s Skills Required

• Educated to A-level standard
• Experience working with premium brands; luxury retail or hotels - automotive experience highly desirable
• Experience in customer care or premium hospitality
• Good team working experience
• Outstanding communication and interpersonal skills
• Ability to multi-task
• Driving licence class B (desirable) and driven for up to 2 years
• Ability to work 5 days per week covering Monday to Sundays on a rotation basis