RETAIL ASSISTANT

Primark Stores Limited; Chatham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Salary above average

Flexibility with shifts

Pension

Employee discounts

Wellbeing initiatives

Generous holidays

Career development

Job summary

Primark Stores Limited in Chatham is looking for a Retail Assistant on a fixed term contract. The role is part‑time (20 hours per week) with varied shifts across mornings, afternoons, evenings and weekends. The pay rate is £13 per hour, and the contract ends on 02 January 2027.

You will deliver a high‑quality shopping experience, support stock and in‑store presentation, and handle transactions efficiently in a friendly team environment.

Qualifications

• You’re passionate about helping customers and delivering a positive shopping experience.
• Strong communication and listening skills to assist customers and colleagues.
• Excellent attention to detail and accuracy in handling transactions and stock.
• Able to work effectively in a team and adapt to a fast‑paced retail environment.
• Interest in fashion trends and current styles.

Responsibilities

• Assist customers with sizes, styles, purchases and returns to create a positive experience.
• Maintain an attractive shop floor, neat fitting rooms and properly priced stock.
• Process till queries, voids and returns to ensure smooth checkout.
• Receive and check deliveries, stock the sales floor and ensure correct pricing.

Skills

Customer service

Communication

Attention to detail

Team player

Fashion interest

Job description

Location: Primark Chatham
Pay rate: £13 per hour
Employment type: Fixed Term (Contract end date - 02/01/2027)
Job type: Part time
Contracted hours: 20 hours per week
Shift pattern: 5 days out of 7 days. Varied shifts including mornings; afternoons; evenings and weekends – all will be discussed at interview.

Eligibility.

• Primark can only employ individuals who are above the compulsory school leaving age in the country where they will be employed. For roles in the UK, further information is available at: https://www.gov.uk/know-when-you-can-leave-school
• You must have right to work eligibility in the UK. Please verify the contracted hours for this role if you have visa restrictions that limit the hours you can work.
• Applicants must be aged 18 or over where the role requires regular working hours before 6:00am or after 11:00pm, due to legal restrictions on the working hours of young workers.

BECAUSE OPPORTUNITIES ARE ENDLESS

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you – join us as a Retail Assistant.

Because you matter

People are at the heart of what we do, so it’s essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

• Salary: We offer a very competitive salary.
• Balance: Enjoy flexibility with accommodating shifts.
• Pension: Secure your future with a generous pension scheme.
• Discounts: Use your employee discount in any store.
• Support: Explore our wellbeing initiatives and employee assistance programmes.
• Holiday: Enjoy generous holidays, based on your hours.
• Development: Careers pathways are available to help you reach the next level.

What you’ll do

As a Retail Assistant you’ll be making customer’s day, every day. Here’s a taste of what that looks like in action.

• Providing customers with an amazing experience as you assist them with things like sizes or styles, purchases or returns.
• Setting up a good looking shop floor with full shelves, tidy fitting rooms, and a sales floors that showcases all the latest fashions.
• Deliver a fast and friendly experience at till points, processing queries, voids and returns.
• Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they are correctly priced – all while making sure everything meets our high standards.

What you’ll bring

We love to delight our customers with amazing in-store experiences and that starts with you! Here’s what you’ll need:

• You’re passionate about people and creating an amazing experience.
• You’re honest, a strong communicator who can also listen, share ideas and get involved where needed.
• You’re organised and have excellent attention to detail.
• You’re a team player with high levels of motivation, a positive attitude and a willingness to learn.
• You’re interested in fashion and the latest styles and trends.

Excited? Great!

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].

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