Retail Assistant

Emmaus; Brighton; On-site; GBP 10,000 - 12,000; Part time

Job summary

Emmaus is seeking a Retail Assistant for its vintage clothing stores in Brighton. This part-time role emphasizes customer service, teamwork, and operational efficiency within a supportive charity environment. Candidates will enjoy leading by example, aiding individuals affected by homelessness, and contributing to financial sustainability.

Qualifications

• Experience in customer service.
• Ability to work with a team of volunteers and companions.
• Hands-on approach and leadership skills.

Responsibilities

• Providing excellent customer service.
• Restocking and processing payments.
• Maintaining the store's appearance and organisation.

Skills

Customer Service

Inventory Management

Team Leadership

Job description

Sussex Emmaus is recruiting a Retail Assistant to ensure the efficient running of our vintage and second-hand clothing stores, Outfit at Emmaus

CLOSING DATE: Ongoing LOCATION: Sussex Emmaus, Drove Road. Portslade and Brighton stores SALARY: £10,155.60 TYPE: Part-time WORK LOCATION: On Site

Sussex Emmaus is recruiting a Retail Assistant to ensure the efficient running of our vintage and second-hand clothing stores, Outfit at Emmaus. You will be joining a friendly and enthusiastic team who are passionate about what they do.

About the role

The Retail Assistant will be responsible for providing excellent customer service, restocking, processing payments, and helping maintain the store’s appearance and organisation. They may also be responsible for tasks such as inventory management, sales promotions, and other administrative duties. This includes working with companions and volunteers, keeping the shop well stocked, and always maximising income.

This is a hands-on role where your ability to lead by example will motivate our team of resident companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

About Sussex Emmaus

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity. This package of support helps people regain stability, rebuild their confidence, and work towards independence.

At the heart of Sussex Emmaus are our Companions . Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Sussex Emmaus offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About Emmaus

Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.

How to apply

To apply, please send your CV and supporting statement showing how you meet the person specification to [e-mail] or by post to Rachida Zitouni, Sussex Emmaus, Drove Road, Portslade, BN41 2PA.