Retail Assistant

Merlin Entertainments; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading company in entertainment is seeking a Retail Assistant at Cadbury World. This role involves providing exceptional customer service and engaging with guests, while managing sales and restocking responsibilities. Seasonal contracts are available with flexible hours during busy periods.

Benefits

Monthly Bonus based on guest satisfaction

Fortnightly pay

FREE parking

25% discount in retail shops

40% off LEGO online

Merlin Magic Pass for free tickets

Employee pricing up to 55% off cinema tickets

Qualifications

• Proven experience in a fast-paced customer service environment.
• An outgoing personality that’s ready to join in the fun.
• Previous retail experience is preferred.

Responsibilities

• Helping run the Cadbury shop and interact with guests.
• Restocking the shop and serving at the till.

Skills

Customer Service

Engagement

Job description

Join to apply for the Retail Assistant role at Merlin Entertainments

Join to apply for the Retail Assistant role at Merlin Entertainments

Merlin Entertainments provided pay range

This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Calling all chocolate lovers and fun-seekers!

Are you ready to join the team at Cadbury World and help create unforgettable experiences for every guest? We’re on the lookout for Retail Assistants who are passionate about delivering exceptional customer service and making chocolatey memories that will last a lifetime.

As a Retail Host, you’ll be at the heart of the action, helping run our NEW Cadbury shop while always seeking out opportunities for amazing guest interactions. Whether you're serving at the till or helping guests find that perfect treat, you'll own the experience and make it as fun and memorable as possible!

But wait, there’s more! You’ll be totally obsessed with creating a magical experience for our guests, treating each one as an individual and ensuring their time at Cadbury World is nothing short of chocolatey perfection.

In this role, you’ll be restocking the shop and serving at the till for extended periods, so you’ll need to be able to keep things moving smoothly throughout the day.

We have seasonal, fixed-term contracts available until August/October with shifts between 8am and 6:30pm. You’ll be working a minimum of 10 hours per week, and you’ll need to be flexible during school holidays as times and days may change.

Qualifications & Experience

• Proven experience in a fast-paced customer service environment
• An outgoing personality that’s ready to join in the fun
• Previous retail experience is preferred
• A great sense of fun and a love for all things chocolatey!
• Friendly, approachable, and ready to engage with guests
  
  

Benefits

• Monthly Bonus based on guest satisfaction
• Fortnightly pay
• FREE parking
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets
  
  

Ready to dive into the fun? Apply now and become part of our extraordinary team at Cadbury World!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.31/Hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Entertainment Providers

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