Retail Artistry Lead & Assistant Manager (London)

SHISEIDO; Greater London; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Discretionary commission scheme

Pension scheme - 5% employer

Product allocation & discount

Life Assurance

Employee referral bonuses

Retail Trust access

Performance reviews

Job summary

NARS in London Harrods is seeking an Assistant Business Manager to lead a high-performing beauty team. You will inspire by example, coach colleagues, and drive customer engagement through brand heritage and high-performance formulas.

As a NARS Artist and Assistant Manager you will coach, develop and motivate the team to achieve sales targets while delivering exceptional service. The role includes leading by example when the manager is away and ensuring the store delivers on KPIs.

Qualifications

• Must have held a leadership position in a retail business.
• Track record of coaching and developing teams.
• Strong experience in artistry, ideally with a qualification.
• Ability to communicate effectively with a team and lead.
• Ability to drive KPIs and sales targets.
• Excellent communicator.
• Alignment with Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

Responsibilities

• Lead customer engagement and connections through brand history and high-performance formulas, securing loyalty.
• Support management in developing the team and ensure sales targets are met.
• Provide tools and training in coaching, artistry and customer service while leadership is absent.
• Deliver on goals and drive the team forward as a NARS Artist and Assistant Manager.

Skills

Leadership

Coaching

Artistry

Communication

Sales targets

Team leadership

Job description

NARS in London Harrods is seeking an Assistant Business Manager to lead a high-performing beauty team. You will inspire by example, coach colleagues, and drive customer engagement through brand heritage and high-performance formulas.

As a NARS Artist and Assistant Manager you will coach, develop and motivate the team to achieve sales targets while delivering exceptional service. The role includes leading by example when the manager is away and ensuring the store delivers on KPIs.