Retail Artist Operations

Startops; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading beauty brand as a Retail Artist in London, where you will empower customers through expert artistry and personalized service. You will work in a dynamic environment, exceeding sales targets and building lasting customer relationships. Benefit from structured training and career development opportunities while representing a brand that values diversity and innovation.

Benefits

Structured induction programme

Career development support

Exclusive product launches

Tilbury Treats rewards platform

Life assurance

Birthdays off work

Team sales incentives

Qualifications

• Experience as a Sales Advisor in a fast-paced environment.
• Experience in applying makeup and adapting styles.

Responsibilities

• Assist customers in achieving beauty goals through expert artistry.
• Exceed KPIs and contribute to a strong team environment.
• Champion customer experience and brand knowledge.

Skills

Teamwork

Customer Service

Artistry

Education

NVQ-3 in Beauty Therapy

Job description

Retail Artist

Assist customers in achieving their beauty goals through expert artistry and personalized service

Location: London

Job Tags: Operations

About The Role

Retail Artist, Peter Jones & Partners, Sloan Square

32 hours, permanent position

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fueled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About Your Role

A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

As a Retail Artist You Will:

• You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
• 'Teamwork makes the dream work' – is your working motto. You build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About You:

• Ideally an NVQ-3 in Beauty Therapy
• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.

Why Join Us?

• We offer a structured induction programme – Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
• You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.