Retail Advisor - Clearance

Nisbets; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Retail Advisor to join their dynamic Clearance team. In this role, you will play a crucial part in ensuring the smooth operation of the clearance warehouse and shop, processing deliveries, and providing outstanding customer service. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact sales and customer satisfaction. If you are passionate about retail and eager to be part of a team that values innovation and growth, this role is perfect for you. Join us and help shape the future of retail excellence!

Qualifications

• Ability to handle heavy items and work in busy environments.
• Strong communication skills and attention to detail.

Responsibilities

• Process stock deliveries and prepare products for sale.
• Deliver exceptional customer service and handle transactions.
• Maintain store stock levels and adhere to H&S policies.

Skills

Manual handling

Customer service

Numeracy skills

Literacy skills

IT skills

Verbal communication

Written communication

Attention to detail

Organisational skills

Teamwork

Education

Previous experience in retail or hospitality

Tools

Maginus management systems

Job description

We are currently looking for a Retail advisor to work alongside our Clearance team in Avonmouth. The role will work 5 days out of 6, Monday - Saturday.

Our Retail Advisors in our clearance section are an essential part of the department covering day-to-day tasks in a busy Clearance warehouse and shop environment. The main purpose of the role is to process and clear products ready for sale in the clearance store, as well as process orders for customers within the Clearance store and assist customers with their product queries.

Key Responsibilities

• Process stock deliveries in the clearance warehouse, including sorting and preparing products for sales by inspecting product quality, re-packing, labelling, and pricing items, following the established processing guidelines.
• Take accountability for replenishing the shop floor with processed items, ensuring that the store is fully stocked.
• Deliver first-class customer service in line with Nisbets expectations.
• Process basic customer payment transactions whilst adhering to policy.
• Be accountable for adhering to all H&S policies and operational policies.
• Take ownership of contributing to sales targets and KPIs including revenue, margin, and stock processing.

Capabilities, Skills and Experience Required

• Manual handling and lifting heavy items.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Ability to work in a busy environment with varying temperatures.
• High level of flexibility.
• Basic numeracy, literacy & IT skills.
• Great verbal and written communication.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Previous experience in a warehouse/retail or hospitality environment is preferred.
• Familiarity with catering equipment is an advantage.
• Familiarity with Maginus management systems is preferred.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers, and problem solvers who are as determined to grow, develop, and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading, and our determination to be a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.